Delivery Information
We endeavour to dispatch all orders the same day they are received,
however some orders may be dispatched the next working day. For standard delivery we normally use second class Royal Mail delivery service for shipping orders, although no
delivery company actually guarantees delivery 'next day', not even the
specialist couriers like FedEx or Initial City Link; however, in our
experience 99% of dispatched orders are received by the customer the
next working day. Blackstone Ltd cannot be held liable in any way if the
delivery company is responsible for any delays. Please note that when
an order has been dispatched, a 'dispatch confirmation' email is
automatically sent to the customer's email address containing your
tracking number, if applicable. The purpose of this email is to alert
customers of imminent delivery so that they can make arrangements to
receive the parcel. If by chance you are not able to receive your order,
the delivery driver will normally 'card' your property with details of
how to pick the parcel up from the delivery company's local depot. The
delivery company may charge Blackstone Ltd for redelivery if you are
unable to visit the depot, in which case we reserve the right to ask you
to pay the redelivery charge before it is arranged. Please note that
orders dispatched on Friday may be delivered on Monday as that is the
next working day, however.